FAQs

Answers You Need

As a well-renowned and dependable repair shop, we believe it is important to provide our customers with all the information they need regarding our process and general product maintenance. Sutton-Kauffman prides themselves on their friendly customer interactions and reliable repair work.

How long/How Much will it take to repair my item?

Sutton-Kauffman uses the latest technology available to us to diagnosis your vehicle. This also allows to make quicker repairs. Sutton-Kauffman has a great relationship with our vendors. This allows us to pass those savings on to you. No work is ever done without you knowing the price and the length of the repair.

Which payment methods do you accept?

We except all Major Credit Cards, Cash, and Checks. At this time we are not able to accept PayPal or Apple Pay.

Where do you source your replacement parts from?

Jasper has Sutton-Kauffman as one the top ten installers for 2023. We are proud to install a brand that has a great warranty. Jasper stands behind all the parts that they sale and, in most cases, can ship out those parts within two weeks.